Packaging Content
The Truthbrush consists of Tracker and Hub, both are required for the system to work. Each Hub can support multiple Trackers at the same time. Additional Hub can be added for expanded coverage area. If you have never purchased Truthbrush before, please select one of the bundles. If you already have a Hub and would like to purchase additional Tracker, please select the Tracker only option. Image for illustration only, actual packaging and content varies based on actual order.
Frequently Asked Questions
1. What is a Truthbrush tracker?
2. What is the Truthbrush hub?
3. Is there a fee after purchasing the tracker and hub?
4. Does it work for electric toothbrush?
5. Do I need a separate Hub if I own both the Truthbrush Pro and the Truthbrush tracker?
6. Do I need more than one hub?
7. Does my phone need to be in the bathroom when I brush?
8. Do I need to start the tracker when I brush?
9. Do I need to stop the tracker after brushing is complete?
10. Can multiple trackers work at the same time?
- Standard CR1620 battery is used. Openning and closing tracker housing requires special tool which is provided with purchase. Battery life is lab tested and last 6-7 months under normal usage pattern and excellent Bluetooth and Wifi connection. Your battery life may vary based on actual usage pattern.
- Wireless range for the Tracker pro is longer than that of the Truthbrush Tracker. The piezo buzzer in the Pro version is louder than that of the Truthbrush version.
- Terms and conditions apply, subject to change and terms of services without prior notification. Free data storage and tracking service are based on the tracker's working life, which may vary based on actual usage pattern and may be subject to normal wear.
- A Truthbrush Hub device is required for trackers to work. Each Hub can support multiple trackers and tracker Pros. Hub is sold separately. Skin purchase is optional and costs extra.
- Tested under good wireless connectivity condition and is based on continuous tracking with two efficient brushings a day. Your battery life might be shorter or longer depending on your actual usage pattern.
- Battery usage estimated based on two brushing sessions a day, each lasting 120 seconds.
- Skin design varies from time to time and is subject to inventory. Skin purchase is optional and costs extra.
- Subject to inventory availability. One-time activation fee is required and is charged per tracker up front. 1 Hub is included in each pay-as-you-go plan. Fee is billed quarterly and can be cancelled at anytime.
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Truthbrush Tracker, Hub, and related mobile apps and software services are protected by the United States Patents US11,457,291 US12,256,182 and China Patent CN113243658. Copying, deriving, integrating into, manufacturing, reselling, marketing, reverse-engineering, in whole or part, of any of Truthbrush product, design, concept, service, software, firmware, or related assets, in tangible form or not, is strictly prohibited, unless you have a written agreement with us. Truthbrush Tracker and Truthbrush Hub are trade names used by Candibell Inc. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play, the Google Play logo, and Android are trademarks of Google Inc. All other trademarks and trade names are properties of their respective owners.
